Information you provide
When you contact CCS Rope Access Ltd, we may receive your name, email address, phone number, company name, site address and details about the work required.
How information is used
We use enquiry information to respond to your request, discuss a project, prepare quotes, arrange site visits and manage customer communication.
Website analytics and third-party tools
This website may use tools such as Google services, review widgets or hosting logs to understand website performance and improve the service.
Sharing information
We do not sell personal information. Information may be shared where needed with trusted suppliers, service providers or professional advisers to handle a legitimate business request.
Retention
Enquiry and project information may be kept for business, legal, insurance, accounting and customer service reasons for as long as reasonably required.
Your rights
You can contact us to ask about personal information we hold or to request correction or deletion where legally applicable.